Please take a moment to browse our Frequently Asked Questions. Should you need further assistance, please call 1.877.698.7300 or visit our Contact Us page.

Q. Who is Nationstar Mortgage?
A. Headquartered in Dallas, Texas, we are one of the nation’s leading mortgage lenders offering conforming and Fannie Mae products directly to consumers.

Q. Will I be assigned an Account Executive?
A. Yes. You will have a dedicated Account Executive that will be available to you.

Q. How can I contact my Account Executive if I have a question?
A. Simply call 1-877-698-7300 or email your Account Executive directly.

Q. How do I become an approved Nationstar Mortgage broker?
A. Simply complete the Nationstar Mortgage Broker approval package and send it to your Account Executive or fax to 214-488-4194. To download and print out the Nationstar Mortgage Broker Application and Agreement, click here.

Q. How long does it take to become an approved Nationstar Mortgage Broker?
A. Nationstar Mortgage Brokers are generally approved within 48 hours after a completed package is received.

Q. What does NationstarBroker.com offer mortgage brokers?
A. Mortgage brokers will find NationstarBroker.com a fast, easy-to-use resource with a link to helpful tools, information and, most of all, the resources of Nationstar Mortgage - one of the nation's leading home equity lenders.

Q. Do you have Rate Lock capability?
A. Yes we do. To see a copy of our Rate Lock Policy, click here.

Q. Do you have an approved listing of closing agents?
A. All of our loans close through approved title companies or law offices. There is a strong possibility that the title company you use is already approved to close our loans. To verify whether your preferred title company is eligible to act as a closing agent for our loans, go to the Closing Process page. Or call 1-877-698-7300.

Q. Do you have an approved listing of appraisers?
A. For a listing of all our approved appraisers by state or zip code, go to the Closing Process page. Or call 1-877-698-7300.